We're Here to Help
Kosmo Cafe
Support
Questions about your order, the app, or your visit? Reach us directly — our team is available every day from 3 PM to 4 AM.
Common Questions
Frequently
Asked
What are your opening hours?
Kosmo Cafe is open every day from 3:00 PM to 4:00 AM — including weekends and public holidays. We're your late-night home in Alwarpet.
How do I track my order on the app?
Once you place your order on the Kosmo app, you'll see a live status screen showing each stage — Received → Preparing → Ready to Collect. You'll also get a notification when it's ready.
I placed an order but something is wrong — what should I do?
Call us on 80010 00369 immediately and we'll sort it out. If you're at the cafe, speak to any of our team members directly.
Can I cancel or modify my order after placing it?
If preparation hasn't started yet, we can modify or cancel. Call us as soon as possible on 80010 00369. Once an order is being prepared, we're unable to make changes.
Do you take reservations or group bookings?
Yes! Call us on 80010 00369 or WhatsApp to arrange a group visit, birthday celebration, or reserved seating for your group.
Where is Kosmo Cafe located?
We're at 199, TTK Rd, Sriram Colony, Alwarpet, Chennai – 600018, near Ethiraj Marriage Hall. Get directions →